PRIVACY POLICY & TERMS AND CONDITIONS
Collection and Use of Phone Numbers
My Guy Heating and Air, LLC collects customer phone numbers through a verbal opt-in process during in-person visits or phone calls. Upon registration, customers will be asked to provide their phone number and choose whether to opt in to receive SMS notifications, including:
- Billing notifications
- Appointment reminders
- Dispatch notifications
- Job completion surveys
Customer Notifications
- Message and data rates may apply.
- Message frequency may vary.
- They can text HELP for support or additional information.
- They can text STOP at any time to unsubscribe, and no further messages will be sent.
Your personal information will not be shared with third parties.
CONSENT FOR SMS COMMUNICATIONS
By submitting your phone number and signing up for text messages, you consent to receive SMS communications from My Guy Heating and Air, LLC at the number provided. This includes messages sent via an auto-dialer.
- Consent is not a condition of purchase.
- Message and data rates may apply.
- Message frequency may vary.
OPT-OUT POLICY
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any text message, after which no further messages will be sent.
- Clicking the unsubscribe link (if available in messages).
SUPPORT & ASSISTANCE
For assistance or more information:
- Reply HELP to any text message.
- Contact us directly at: [email protected]
- Contact us directly at: 303-827-1025
LINKS TO OTHER WEBSITES
Our services may contain links to external websites not operated by My Guy Heating and Air, LLC. Clicking a third-party link will direct you to that site. We strongly encourage reviewing the privacy policies of any site you visit, as we have no control over their content, policies, or practices.
CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 13.
- We do not knowingly collect personally identifiable information from children under 13.
- If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
- If we discover that personal data from a child under 13 has been collected without parental consent, we will take immediate steps to remove that information from our servers.
CONTACT US PAGE/FORM
By submitting this form and signing up for texts, you agree to receive informational messages (appointment reminders, account notifications, etc.) from My Guy Heating and Air, LLC at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help or email us at [email protected]
PRIVACY & DATA SECURITY
We take your privacy seriously. Any phone number or personal data collected will only be used for the services you have opted into. We do not share, sell, or distribute your information to third parties for marketing purposes.
For any privacy concerns, please contact:
- Email: [email protected]
- Phone: 303-827-1025
TERMS AND CONDITIONS
Brand Name
My Guy Heating and Air, LLC
Types of Messages
By opting in, you may receive SMS messages related to:
- Appointment reminders
- Billing notifications
- Dispatch updates
- Job completion surveys
Message Frequency
Message frequency may vary based on your interactions with us.
Disclosure
Message and data rates may apply based on your mobile carrier’s plan.
Customer Support
For help, reply HELP to any message or contact us at:
- Email: [email protected]
- Phone: 303-827-1025
Opt-Out Policy
To stop receiving text messages, reply STOP to any SMS, and no further messages will be sent.
